Payment & Discounts
Where can I find my invoice?
📄 I need my invoice - what now?. As soon as you have received your order, the invoice will be sent to you automatically by email. You don't have to do anything else - it will arrive automatically to the email address you entered when you placed your
Payment Options
It's amazing that you want to join our Purple Family! 🌱. Our shop is always available for you at any time and offers you a variety of payment options in an SSL-encrypted environment, including:. PayPal. Credit card (Mastercard, Visa or American Expr
Gift Cards
Want to share some joy with your loved ones? We have the perfect solution for you:. Our gift cards. To ensure there's something for everyone, we offer e-voucher cards in the value of €30, €50 or €100!. The voucher is valid for 12 months and will be s
I forgot my discount code
What to do if the discount code has been forgotten? 😲. Forgot your discount code in the heat of the moment when placing your order? Don't worry - it can happen! Fortunately, there's a simple solution for you to have the discount applied retrospectiv
Subscription service
Discover the benefits of our practical subscription service 🚀. In today's fast-paced world, it's often a challenge to take care of regularly reordering the products you love and need. To make your life a little easier, we offer some of our products
Klarna
Payment by Klarna - What to do if you can't find an invoice? 💸📩. Thank you for ordering from us - we hope you're already busy trying out and loving your products as much as we do! 💜🌱. But what if you can't find your invoice or are unsure how to p
My discount code is not working
🧾 My discount code doesn't work - what can I do?. You have a discount code but it doesn't work in the checkout? Don't worry, in many cases this can be solved very easily. ✅ First: The most common reasons for discount codes not working. Before you st