Where can I find my invoice?Updated 5 months ago

📄 I need my invoice - what now?

As soon as you have received your order, the invoice will be sent to you automatically by email. You don't have to do anything else - it will arrive automatically to the email address you entered when you placed your order.

🔍 Can't find the invoice?

If you don't see the invoice in your inbox 👀 Please check the spam or advertising folder in your email inbox - sometimes it ends up there. 📧

Look for the sender's name or the subject “Invoice” - it may already be there but has been overlooked. 👀

Would you like to have your invoice sent to you again? No problem - we'll be happy to help you! 💜🌱

So that we can provide you with your invoice as quickly as possible, please use our contact form. This way, your request will be sent directly to the right team and we can help you quickly and easily.

👉 To the contact form

Please enter the following information in the form if possible

Your full name

The email address you used to place your order

(If possible) your order number

This will enable us to find your invoice quickly and send it to you by email. 🧾

Use our contact form to send your request in just a few seconds - and we'll take care of the rest. 💜

Tip: Klarna payment?

If you have paid via Klarna, Klarna will usually send you your invoice directly by email - often shortly after the goods have been dispatched. You can also check your spam folder. If you cannot find the invoice from Klarna, please contact Klarna customer service directly.