The color doesn't match - what to do?Updated 5 months ago
You've tried our Wonder Foundation Serum or our Tinted Balms, but the color doesn't quite match your skin tone? Don't worry - this can happen, and of course we won't leave you alone! In this article, you'll find out what you can do if your shade isn't perfect and how you can still find the right shade quickly.
Always test the foundation in daylight 💡☀️
Before you decide whether the shade really isn't right, check how the foundation looks in natural light. Artificial indoor lighting can quickly distort colors. Apply a small amount to your cheek, chin or neck - these are the best places to match your skin tone.
You're sure: The color doesn't match? No problem!
If you feel that your chosen shade is too light, too dark or just not quite right - our 60-day return policy is there for just such cases. You can choose between an exchange for a different color or a refund. Please leave us a note with your new color preference for the exchange and we will take care of everything else. 💜
👉 Simply use our practical returns portal - quick, easy and free of charge.
How to find your perfect color?
The best way to find the perfect shade of Wonder Foundation Serum for you is to use the Shade Finder on our website.
We want you to feel completely comfortable with your make-up - that's why we're happy to help you choose the right color. Simply send us a message via our contact form, with a photo in daylight or describe your skin tone, your previous foundation or your undertone (e.g. warm, neutral, cool) - we'll help you find the right shade! 💜
Tip: Mix intermediate shades yourself
If you are between two shades or your skin gets a little darker in summer, you can also mix two colors together to achieve the perfect tone. The Wonder Foundation Serum is easy to blend and customize - ideal for those who want to stay flexible.
Finding the right foundation color can sometimes be a bit of a process - but you're not alone! With our personal consultation and 60-day return policy, you have enough time to discover your perfect shade at your leisure. 💜
Still have questions?
Our team is always here for you - just write to us! ✨